Ace It: SAT Success Prep

Support

Need help with Ace It’s SAT Reading, Writing, or Math app? Contact JW Holdings LLC at jeff@jwholdingsllcapp.com.

For faster help: Include “Ace It” in the subject, your device type and iOS version, and a short description of what happened. For purchase issues, include the product name and an Apple order or transaction reference if available. Never send your password, verification code, or full payment-card details.

Purchases and subscriptions

If paid access is missing, open You → Restore purchases in Ace It and make sure you are using the Apple Account that made the purchase. A subscription from the standalone Ace The Verbal app requires account and purchase verification before eligible access can be granted in Ace It. To cancel or change an iOS subscription, open Settings → your name → Subscriptions on your Apple device. Apple handles App Store billing and refund requests through Report a Problem.

Progress and account help

Sign in to the same Ace It account on each device to see account-backed progress. Imports from another app are explicit; check the import result before removing an older app or account. If progress or a test result is missing, tell us which subject and screen you were using and approximately when it happened. You can delete an Ace It account from You; for deletion problems or other data requests, see Privacy Choices.

Ads and privacy

Ads may appear during free access and an introductory trial. Verified paid subscribers should not see ads. If ads appear after paid access is confirmed, restore purchases and contact us with the subscription status shown in Ace It. To review ad consent and tracking settings, see Privacy Choices.